DESCRIPTION

1) Check the charging status by attaching the charger
2) Check the power button if it is not clicking
3) Check the Accelerator connection

INSTRUCTIONS

1) Charge until it is full (a green light appears on charger).
2) Press throttle up and down randomly. Sometimes it releases the Power button and it starts clicking again.
3) Change the throttle in case it doesn't work.
4) Ask if there is any warning or Error code during your ride. If nothing works, then open the deck and directly check the battery and the controller.

DESCRIPTION

1) Confirm if an error code appears on the screen before turning it OFF.
2) Check if the scooter is fully charged.

INSTRUCTIONS

1) It could be due to the battery logic board malfunctioning which can cause the undercharging.

DESCRIPTION

1) If this is the case, change the battery or the logic board
2) If the e-scooter is fully charged and no error code appears, then check the connections.

INSTRUCTIONS

Ride after changing the display. If the same thing still happens, change the battery.

DESCRIPTION

E-scooter does not GO even after pressing the Accelerator.

INSTRUCTIONS

1) Check if the brake lights are blinking. If yes, then the electric brake switch is disconnected or broken. Fix the brake switch so it will start accelerating.
2) In case it is a different model, like a GTS, look for the STOP or warning sign that appears on the screen caused by the electric brake.
3) Check the brake switch if it will start accelerating.

DESCRIPTION

“Motor failure”

INSTRUCTIONS

1) Check the connections between the motor and the controller.
2) If possible, open the motor and check the connections.
3) If nothing works, change the motor.

DESCRIPTION

A magnet inside the Accelerator is misplaced and is malfunctioning.

INSTRUCTIONS

Replace Display/Accelerator.

DESCRIPTION

“Controller failure”

INSTRUCTIONS

Change controller

DESCRIPTION

“Switch off the brake.”

INSTRUCTIONS

The electrical brake or switch is malfunctioning. Check the connections and the logic board.
If it is still not resolved, then change the controller.

DESCRIPTION

It happens when battery is nearly empty and undergoing a critical voltage issue.

INSTRUCTIONS

1) Charge the e-scooter’s battery.
2) If the “under voltage protection” message keeps coming appearing when the battery is fully charged, then the battery is malfunctioning. Change the battery promptly.

DESCRIPTION

Meter/display fails to receive controller output.

INSTRUCTIONS

1) Check your e-scooter’s connections.
2) If there is no issue, then change the Display feature.

DESCRIPTION

The Controller fails to receive the Meter/display output.

INSTRUCTIONS

Check the connections. If there is no issue, then change the Controller.

Check the gap between disc and braking pads. Adjust it if gap is bigger than 1mm. You can adjust the disc pad from the screw attached with a brake handle or disc brake. Use a disc brake cleaner for better performance.

Check the air pressure and do not exceed the limit provided in user guide. It is also written on the tire as well.

Make sure the folding is tight all the time and it is not loose.

Do not tighten or loosen the folding screw unless it is needed for maintenance.

Make sure all screws are tight and there is no screw missing. Use lock tight if they keep coming loose.
Make sure to close the charging port cover after charging.

1) Change the brake pads.
2) Add screw tightly on both wheel knobs.
3) Tighten the disc plate screws and check if the disc plate is straight/not bent.
4) Lubricate and clean wheel bearings.
5) Tight all screws and apply thread lock on folding screw after adjustment
( if required) 6) Check the deck screws and make sure it is completely sealed.
7) Clean mud guards and check the rear foot brake pad.
8)Change them if necessary.
9)Lubricate the throttle (if required)

1) Change the disc brake wire worn out due to dust and constant use, as it can get stuck and will affect braking.
2)Check the tires. Change if necessary.
3) Check the charger and battery voltage.
4)Follow the maintenance procedure discussed earlier.

1) Change the wheel knobs and screws.
2) Change motor and rotor screws (if necessary)
3)Change tire
4)Change disk brake

DESCRIPTION

1) Check if the ignition key is turned ON and it shows the voltage.
2) Check the Power button to see if it is not clicking.
3) Check the Accelerator connection.
4) If the voltage meter is not showing also, and neither is the Display turned on, there might be an issue with the ignition key switch connection.
Check the connections with the Controller.
Better to try with a spare ignition key.
Replace the ignition key if the problem is in the ignition key set.

INSTRUCTIONS

1) If the voltage is turned ON, then it means the display is malfunctioning.
Change it and check again.
If it still does not work, check the connection with the Controller.
2) Press the throttle up and down randomly.
Sometimes it releases the Power button and then it starts clicking again.
3) Change the throttle in case it doesn’t work.
4) Ask an accredited/licensed mechanic if there was a problem is in the ignition key set.
Ask an accredited mechanic if there was any warning or Error code that appeared during the ride.
If nothing works, then open the deck and directly check the battery and Controller.

DESCRIPTION

1) Confirm if there is any error code on the screen before turning the e-scooter OFF.
2) Check if the e-scooter if it is fully charged.

INSTRUCTIONS

1) It could be due to the battery logic board malfunctioning, so it gives undercharging protection error and as such, is turned OFF.
In this case, change battery or logic board.
2) If the scooter is fully charged and no error code appears, then check the connections and ride after changing the display.
If the same thing still happens, change the battery.

DESCRIPTION

Pressing the accelerator but the scooter does not move and “GO”.

INSTRUCTIONS

1) Check if the brake lights are blinking.
If yes, then the electric brake switch is disconnected or broken. Fix it so it will start accelerating.
2) In case it is a different model, like a GTS, look for the STOP or warning sign that appears on the screen, as this can happen due to an electrical break.

DESCRIPTION

“Brake failure”

INSTRUCTIONS

Check the brake switch to know if it will start accelerating.

DESCRIPTION

“Assist the sensor failure cycling sign.”

INSTRUCTIONS

Check the electrical brakes, switch and connections.

DESCRIPTION

Change the display.

INSTRUCTIONS

Change the display.

DESCRIPTION

“Cruise control”

INSTRUCTIONS

Check the display, then change the display.

DESCRIPTION

“Under Voltage protection”

INSTRUCTIONS

A small meter sign appears when the cruise control is active.

DESCRIPTION

“Motor Failure”

INSTRUCTIONS

1) Charge the e-scooter battery.
2) If the critical voltage level keeps coming up even when the battery is fully charged, it means the battery is malfunctioning. Change the battery promptly.

DESCRIPTION

A magnet inside the Accelerator is misplaced or is malfunctioning.

INSTRUCTIONS

1) Check the connections between the motor and the controller.
2) If possible, open the motor and check the connections.
3) If nothing works, change the motor

DESCRIPTION

“Controller Failure”

INSTRUCTIONS

Replace the Display/ Accelerator.

DESCRIPTION

“Communication failure”
The Meter/display fails to receive the controller’s output.

INSTRUCTIONS

Check the connections. If there is no issue, then change the Display.

DESCRIPTION

“Communication failure”
The Meter/display fails to receive the controller’s output.

INSTRUCTIONS

Check the connections. If there is no issue, then change the controller.

DESCRIPTION

BMS Failure

INSTRUCTIONS

This is a Battery issue - Change the battery or change the BMS on the battery.

DESCRIPTION

Front light failure

INSTRUCTIONS

Check the connection for the front light.

DESCRIPTION

1. Check if the e-scooter battery is charging by attaching the charger.
2. Check the power button if it is not clicking.
3. Check the Accelerator connection.

INSTRUCTIONS

1.Charge the e-scooter battery until it is full (green light appears once it is fully charged).
2.Press the throttle up and down randomly. Sometimes the throttle releases the Power button, and it starts clicking again.
3.Change throttle in case it doesn’t work.
4. Ask an accredited/ licensed mechanic if there is any warning or error code during ride. If nothing works, then open the deck and directly check the battery and controller.

DESCRIPTION

1.) Confirm if an error code appears on the screen before turning the e-scooter OFF.
2.) Check if scooter is fully charged.

INSTRUCTIONS

1. It could be due to the battery logic board malfunctioning. It gives undercharging protection error and turns OFF.
If this is the case, change the battery or logic board.
2. If the scooter is fully charged and there is no error code, then check the connections and ride it after changing the display.
3. If the issue happens again, change the battery.

DESCRIPTION

Pressing accelerator but the scooter does not move.

INSTRUCTIONS

1. Check if the brake lights are Ablinking.
If yes, then the electric brake switch is disconnected or broken.
2. Fix it so it will start accelerating.
3. In case it is a different model, like a GTS, look for a STOP or warning sign on the screen due to an electrical break.
4. Check the brake switch to see if it will start accelerating.

DESCRIPTION

Motor Failure

INSTRUCTIONS

1.Check the connections between the motor and the controller.
2. If possible, open the motor and check the connections.
3. If nothing works, change the motor.

DESCRIPTION

A magnet inside the Accelerator is misplaced or malfunctioning.

INSTRUCTIONS

Replace Display/Accelerator.

DESCRIPTION

Controller Failure

INSTRUCTIONS

Change the controller.

DESCRIPTION

Switch off the brake

INSTRUCTIONS

If the electrical brake or switch is malfunctioning, check the connections and logic board.
If the issue is not resolved, then change the controller.

DESCRIPTION

“Under Voltage Protection”

INSTRUCTIONS

1.Charge the e-scooter battery.
2.If the ‘under critical voltage’ keeps appearing even when the battery is full charged, the battery is malfunctioning. To resolve it, change the battery.

DESCRIPTION

“Communication Failure”
The Meter/display fails to receive the controller output.

INSTRUCTIONS

Check the connections. If no issue is found, then change the display.

DESCRIPTION

“Communication Failure”

INSTRUCTIONS

1. The Controller fails to receive Meter/ display output.
2. Check the connections. If there is no issue found, then change the controller.

DESCRIPTION

Communication Failure Between Instrument and controller

INSTRUCTIONS

1. Check the communication line between Display and controller. Check the connection pins if they are coming out.
2. You can directly attach the spare display unit with a controller.
3. If errors disappear, then change the communication line. If error stays then change display or controller.

DESCRIPTION

The Accelerator is malfunctioning.

INSTRUCTIONS

Remove the Accelerator.

DESCRIPTION

Motor hall effect.

INSTRUCTIONS

1. Check the motor hall wires and connections.
If no damage or issue is found in wires, change the motor.

DESCRIPTION

Under voltage (the meter has a power display and flickers, the alarm sound is heard)

INSTRUCTIONS

1. Change the battery to a test controller.
2. If the issue stays, then replace the controller.
3. If issue resolve after replacing battery then replace the faulty battery with new battery.

DESCRIPTION

Over current
1.The MOS transistor inside the controller is broken and causes a short circuit, that doesn’t stop even after the transistor is turned off.
2.During high-speed riding, when the e-scooter passes through a pothole, the motor is subject to strong resistance and generates a large reverse current, which will disappear after turn off .

INSTRUCTIONS

1. Turn off the scooter and then turn it ON.
2. If the issue keeps happening even when riding on smooth roads after a few minutes' ride, then change the controller.

DESCRIPTION

The connection between the controller and battery is loose.

INSTRUCTIONS

1. Make sure the connection between the battery and the controller is firm.
2. Change the battery if the issue keeps persisting.

DESCRIPTION

After a 100m to 500m ride, a small thermometer sign will show up and the display will start beeping.

INSTRUCTIONS

1. Check the white connection wire placed between the Controller and motor.
2. If the wire is not loose/ damaged, replace the Controller. If the issue is still not resolved, change the motor.

DESCRIPTION

It might be the accelerator/battery/ controller malfunctioning.

INSTRUCTIONS

1.Check the battery and test it using a replacement battery.
2.Test the Controller by attaching a spare display.
If it does not turn on, then change the Controller.
If it does turn ON, then the issue is in the communication line, or the original display has stopped working.
3.Change the corresponding component.
4. If the brake light stays ON then it is a brake switch issue. Change it or fix the wire.

DESCRIPTION

1. It might be on push mode.
2. Go to P2 (auto start) settings to test on auto start.

INSTRUCTIONS

1. First check the Accelerator. Try to replace it and see if it works.
2. If there is no issue with the accelerator, then put the e-scooter on a sturdy table to check where the motor can move freely.
3. Change the setting on Auto start (P2)
4. Open the controller and check the wiring.
5. If there is no issue in the working and color combination of motor wires then attach a spare Controller and Accelerator to the Controller.
Depending on the result, change the Controller or motor.

DESCRIPTION

Motor Hall Effect

INSTRUCTIONS

1. Check the motor hall wires and connections.
2. If there is no damage or issue found in the wires, change the motor.

DESCRIPTION

1) After a 100m to 500m ride, a small thermometer sign will show up in the display and start beeping.
2) This issue is for short rides only.
3) Ring scooters during summer and over hilly areas can result to an increase in temperature in the controller/ motor.
If that’s the case, let it cool down.

INSTRUCTIONS

1) When this happens, check if the battery is hot or if the Controller area is hot.
2) Mostly the controller is the problem and needs replacement.
3) If the issue is recurring, then change the battery too.

DESCRIPTION

1) The connection between the controller and battery is loose.
2)The poles of the battery and the Controller might b

INSTRUCTIONS

1) Check the lock to see if there is any space.
2) Clean the battery and the Controller poles.
3) Change the battery if the issue continues.

DESCRIPTION

CIt might be the accelerator/ battery/ Controller that’s malfunctioning.

INSTRUCTIONS

1) Check the battery and test it with a replacement battery. Test the controller by attaching spare display.
2) If it doesn’t turn on then change the Controller.
3) If it doesn’t work despite changing the Controller, the issue is in the communication line or the original display has stopped working.
4) Change the corresponding component.

DESCRIPTION

If the brakes light stays ON then the issue is in the brake light switch.

INSTRUCTIONS

1) To address the issue, change the wire or fix it.
2) Check the electric brake switch.
3) As it is engaged, the accelerator won’t work.
4) Replace it if necessary.

DESCRIPTION

1) It might be on push mode, so go to P2 settings to test the auto start.
2) The Motor connection might be loose.
3) The Accelerator might not be working.

INSTRUCTIONS

1) First check the Accelerator. Try to replace it and see if it works.
2) If there’s no issue with the Accelerator then place the scooter somewhere where the motor can move freely.
3) Change the setting to P2 (Auto start).
4) Open the controller and check the wirings.
5) If there’s no issue found in the working and color combination of the motor wires then attach the spare Controller and Accelerator.
6) Depending on the result, change Controller or motor.